PRIVACY POLICY

By accessing the Website or using “Blank Canvas”, you are accepting and agreeing to the practices described in this Privacy Policy.

Our Commitment

Blank Canvas is committed to ensuring the privacy and security of our users, clients’ and contacts’ personal data. The personal data we collect, hold and process is carried out under the terms of this Policy and we operate on this basis when using your personal data, in addition to the conditions of the consent given at the time, which includes the use of cookies.

Personal data we collect

Personal information is information that you give us about yourself to benefit from our services. It may include details such as:

Your name, contact details, date of birth and address (including an email address)
your employer
Your preferences in terms of the different types of communications that you prefer to receive
Your acceptance of cookies used on our website

We collect personal information about you in the following ways:

Information you give to us. You may give us information about you by completing and submitting a contact form on our website or by corresponding with us by phone, email or otherwise.

Information from third parties. When you submit an enquiry, or book an event through an online listings website or event planning agency, your details will be shared with us.

Much of this information is optional although for reasonable operational use we will require your contact details and name. Where you do provide additional information and preferences, it will enhance your use of the website and our services. Where information is not compulsory, this will be clearly marked on any data collection tool / method used.

Why do we collect this information?

To provide a better website user experience and customer experience, we collect your personal information, some data is also useful to deliver these services. Typically, we will use your personal information to:

To provide you with the information and services that you request from us
To contact you in relation to your enquiry and/or event booking, including for the purposes of feedback
To ensure we meet any and all legal obligations with regards to the service we provide to you for the duration of your contract
To administer and fulfil requirements as agreed in the contract and any related terms and conditions
To notify you about changes to our service
Administering the contract we have entered into with you
Business management and planning, including accounting and auditing.
To prevent fraud
To ensure the information we hold about you is up to date and accurate
To inform you of any changes to our website, services or goods and products
To provide you with relevant news and special offers by email (except where you have opted out)

Use of your personal data

Personal data usage will be advised of at the time of the collection and extend to what is covered within this Policy. Your personal data is kept on a secure system and staff with access are contractually bound to keep this information confidential.

Like many organisations we use cookies on our website, to collect information on the areas accessed, frequency, and preferences – this information will help the venue provide a better website user experience and provide insight into how we can improve our offering.

When interacting with the us we will always require an email address for either confirmation of the required service or administrative purposes. Upon recording your email address, we will provide you with the opportunity to opt-in email news and information. If you choose not to opt-in we will then only communicate with you to a reasonable level to service your requirements as a contact or client.

If you connect with us on social media the privacy policy reverts to that of the social media platform we are connected on.

Disclosure of Information

Blank Canvas will only share your data with third party suppliers, such as our caterer, florist, an entertainer or production company if requested by you and in order to administer their services.

Promotions & Marketing

At events we will sometimes use video, photography or other mediums of recording audio and/or visual, and we will advise you of this in advance of the event taking place. These images / videos or other mediums will be used by the venue team to share content / output across the events industry, in various marketing material which includes brochures, advertisements, websites, social media, press releases. It may not always be possible to receive consent for such usage and therefore we will in this instance, through attending the event or using our venue, have your consent. If you would like to be specifically excluded, you should contact the relevant event organiser prior to the event you are hosting/attending.

Sharing / selling data to third parties: Your data is never sold or made available to a third party, without your permission.

Cookies

Cookies are small text files that are placed on your computer / device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Internet browsers accept cookies by default, but it is possible to set a browser to reject cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site. Cookies may be retained on your device once you have exited the Society’s website, which are facilitated by external organisation and usually referred to as third party cookies. You can read more about the types of cookies operated by the Society and more information on how to deactivate cookies on our Cookies Policy.

Data accuracy or opting out

If you wish to update your data, your preferences or opt out of communications please contact info@blankcanvas.co.uk

Retention of data

We will only hold your personal data for as long as it is necessary for our interaction and relationship, taking into account our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws. This means that we may retain your personal data for a reasonable period after your last interaction with us. In each case, the length of time that we keep the information may be different, but we will only keep the information for as long as we need it.